Build Your Career with Xtreme Internet.

Xtreme Internet is an Equal Opportunity Employer and is currently seeking to fill the following positions:

DIRECTOR OF OPERATIONS - We are looking for an experienced Director of Operations to organize and oversee the daily operations of our company. The person in this position will ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate should have at least 5 years management experience and must be able to plan and execute many different kinds of operational activities. He/She must be an excellent leader who can discover the most efficient and productive ways to run the business.  The Director of Operations will work closely with the owners of the company to facilitate development, growth and long-term success. 

Duties & Responsibilities

• Develop & Oversee Operational Policies and Procedures
• Oversee day-to-day operations, including finance, human resources, customer service, service installations & repairs and sales.
• Oversee maintenance of company facilities.
• Ensure regulatory compliance on a company, state and federal level
• Drive sustainable growth and minimize losses by efficient management of company’s resources.
• Head outreach and build business relationships
• Lead the development of the organization’s long and short-term growth strategies. Develop marketing strategies to promote company growth and status within all marketplaces.
• Create job descriptions, hire competent personnel and oversee employee training programs 
• Prepare operational and management reports 
• Review budgets and staffing​

Skills & Qualifications

• 5+ Years of Experience Working in Upper Management
• Excellent communication skills including public speaking
• Problem-solving skills
• Leadership skills
• Time management skills
• Project Management Skills
• Decision-making skills
• Prioritization and delegation skills
• Knowledge of IT/business infrastructure 
• Degree in Technology or Engineering is a plus

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FIELD SERVICE TECHNICIAN - Xtreme Internet is seeking self-motivated individuals to fill several Field Service Tech positions.  The FST will report directly to the Director of Operations and will have the following duties and responsibilities:
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• Manage all on site installation, repair, maintenance and test tasks while maintaining a high level of customer service; 
• Educate the customer on how to use and maintain their device/service. During repair visits, explain issue to the customer and how it was repaired. 
• Diagnose problems and come up with solutions to repair them; determine equipment and parts needed for installations and repairs 
• Fill out detailed reports and keep records on services that have been performed through a ticketing system in a timely manner to include issues with equipment, repairs made.
• Tie workflow to schedule
• Build and maintain relationships with customers
• Follow all company’s filed procedures and protocols